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Home Arrow Solutions Arrow Feedback Management Module Features
Feedback Management Module Features
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Accurate feedbacks tell you where you are in terms of organizational performance, and where you are heading to as a team. Whether it is marketing, CRM, project management and task-allocation or personnel management, an enterprise level feedback management solution can keep you on track even amidst the most chaotic circumstances. The feedback management module of Projma's project, portfolio and program management solution becomes indispensable the moment you realize how much you can achieve by using it.

 

Projma's feedback management module lets you

   
Collect performance stats in a few clicks
   
Analyze information
   
Conduct spot surveys to gather decisive feedback
   
Align goals and objectives according to organizational resources
   
Track the competencies of your employees
   
Plan your employees' career development
   
Generate yearly performance reports
   
Build flexible and highly intuitive feedback forms
   
Set reminders and notifications to keep your employees updated
   
Configure automated workflow
   
Obtain real time reporting
   

And perform a horde of other performance enhancement activities.
Let us visit the high-caliber features of our feedback management module one by one.
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blank Arrow The 360º Sub-Module Feature
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The 360° Feedback System is extensively used work places where self-awareness and leadership qualities are encouraged in an atmosphere of trust. Through this tool, subordinates, peers, supervisors, customers, vendors and suppliers can easily evaluate an employee and then the employee can use the results for self-assessment. This feature provides an employee the opportunity to obtain valuable feedback about his or her skills, abilities, and job performance from a broad spectrum of individuals both within and outside of the organization.

This feature makes sure the focus of your workforce is aligned with the goals and strategies of your organization. Our feedback management module makes sure every employ is aware of, and understands the short and long-term goals of your organization and these goals and objective percolate through every project, department and team. Every person in the hierarchy of your organization is aware, or can access the information of how every employee is performing and the leaders of your organization have the right tools to evaluate people working under them and then take the next steps accordingly. With this methodology you can:

   
Set "smart" goals where you can track the minutest aspects of your goals.
   
Set cascading goals where the responsibility of successful execution is cascaded to ever department, department head, machinery, and individual employee. This also enables the leaders to measure the individual contributions. Employees to understand the strategic goals of your organization in a better manner.
   
Establish target-orientation. The intuitive tools of this module let your employees:
   
 
Study their every action and evaluate how their actions are contributing to the overall goal.
   
Automatically set milestones and frequent assessments.
   
Set automatic reminders and graphic indicators to keep themselves abreast with their current performance status.
   
Set comprehensive scoring and weighing measures based on the above-mentioned performance indicators.
   
View performance data sorted by objectives, goals and projects.
   
   
Get quick overviews so that your managers can immediately see how your employees are performing individually.
   
Get cascading views of how both leaders and subordinates are performing vis-à-vis the greater goals of your organization.
   
View performance data in the light of your goals.
   
Build accountability by pinpointing the responsibility for failure and credit for success.
   

The target and goal oriented feedback methodology is important because:

Organizations that can align the operations of their resources with their goals and targets have a higher recording of achieving success in all the spheres.
   
It increases employee-satisfaction by resting every single success and failure on the shoulders of the ones that are responsible and involved.
   
Strategic planning leads to strategic execution and this renders a scientific approach to your organizational work methodology.
   
Better accountability leads to improved performance.
   
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blank Arrow Sophisticated Competency Management
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If you keep incompetent people employed you'll never reach the goals you have set for your organization. Similarly, if you don't sufficiently reward competent employees then too it is eventually going to affect your bottom line.

Our feedback management module lets you design sophisticated competency levels and benchmarks according to the needs and protocols of your organization. It handles the most intricate feedback evaluation standards with great ease and the intuitive interface makes even the most sophisticated definitions a breeze. With our sophisticated competency feature:

You can customize the appraisal process according to your company's/organization's policies.
   
You can define common terms and terminologies to synchronize communication.
   
You can rate your workforce according to your organization's unique scaling.
   
It attains heuristic knowledge as you keep entering analytical data into the backend.
   
You can define complex as well easy competency levels-depends on what your organization needs. For instance you can set 2-point to 15-point scales and sub-scales.
   
Define competency rate fields in three formats:
 
Short rating scales such as "fair", "good", or "excellent".
   
Longer format where you describe why certain ratings are being given to certain employees.
   
Sophisticated matrix to ascertain accurate ratings and it can involve multiple parameters and computations.
   
Create and develop customized competency libraries to make your feedback management module more "intelligent".

The features of Projma's feedback management module make your feedback management better by:

Minimizing and eliminating the lengthy process of creating or defining competency levels and ratings.
   
Using consistent language through the organization.
   
Giving the system as many details (skills, behavior, knowledge, experience, etc.) as are needed by the evaluation system.
   
Making sure that every employee understands what are performance scales and company goals.
   
Maintain competency levels across the organization.
   
Pinpoint competency gaps by regular competency checks of your workforce.
   
Implementing practices that automate the maintenance of higher competency levels.
   
Recognizing top performers and recommending awards for them.
   
Helping your organization reach goals by maintaining high standards of competency.
   
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blank Arrow Career And Development Planning
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Projma's feedback management module not only lets you evaluate your employees and keep everybody on the right track, it also helps your employees achieve their career goals by tracking their competency levels and building up existing talents. With our module:

Your managers can evaluate your employees and suggest to them how they can improve and maximize their skills, and hence, performances.
   
According to the competency ratings obtained from the system the managers can discuss competency gaps with your employees.
   
Your employees, since they are always being evaluated, can discover new skills and consequently, discover new opportunities for them, ushering greater job satisfaction.
   
Your can create individual career paths for your employees according to their individual performances.
   
Your co-workers across your organization can give feedback on the performance of their colleagues and this data can be used to rate your employees.
   

Apart from helping your managers and HR heads, Projma's feedback management module ensures timely completion of all the necessary performance reviews in the order you prefer. The module can automatically send feedback and reminders on your behalf, to your employees, in case they lag behind. Its web-based interface significantly improves the way you formulate appraisals to reward (or punish) your employees. Of course it helps the HR department to render more specific and goal-focused services to your organization.
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blank Arrow Real-Time Reporting
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A management system without a solid reporting engine, to be frank, is not a real management system. You need timely generation of reports to see the real meaning of the data your organization has gleaned over a period of time. Your reports give you the actual picture of your organization's performance. Your reports quantify what your figures represent. Accurate reporting tells you exactly what is going on in your organization in a matter of a few minutes, or even in a matter of a few seconds in some instances.

Projma's feedback management module's reporting feature gives an indomitable tool in the hands of your line managers, HR administrators, executives and project managers. They have immediate access to reports on:

All the current processes
   
The short-term and long-term goals of your organization
   
Performance of your employees
   
Training and development
   
Customer feedback
   
Issue-resolution

The various kinds of reports that you can generate are:

Process Status Report
   
Score Report
   
Development Planning Report
   
Competency Report
   
Goals Report
   
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blank Arrow Process Status Report
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A widely-used reporting anywhere, the process status report gives an unlimited power to your HR administrator. No more confusions and delays in accessing employee performance data. With process status report you can obtain the exact status of all the appraisals at all the levels, at any time. Since everything happens automatically, you don't have to bother with updating the reporting data because it is updated as soon as a task is completed or if something happens that caused a delay.

Line managers can get a drilled-down version of the process status report so that they can view every aspect of the production process and pin-point where a laxity-if at all-is exactly taking place.

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blank Arrow Score Report
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The real-time score reporting feature enables you to set targets for your company's goals and competencies. Projma's score report feature organizes reporting by department, team and individual so that you get accurate appraisal data. It uses sophisticated filtering algorithms to compare employee scores and various competency metrics across your organization. You can access the report data even if a process is in progress so that if there is a discrepancy you can handle it right away.

The drill-down and gap analysis immediately lets you know who are top performers and who are worst.

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blank Arrow Development Planning Report
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After figuring out where your employees are performing less and what are their weaknesses, you need to implement some growth-oriented plans and exercises and then you have to keep track of their skill-development. This is where Projma's development planning report tremendously helps you. This report recommends to you what areas need developments. It tells you how to implement and then track the training of your employees according to your company's and their career goals. The drill-down reporting helps managers zero-in on the most accurate training requirements and then take steps accordingly.
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blank Arrow Competency Reportxx
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Competency report tells you basically how competent your workforce is to help you meet your organization's goals. It tells you whether the evaluation process your employees have gone through has helped them improve their performance or not. You HR executes and managers can easily map the requirement areas with the availability of competencies according to a pre-defined rating scale. The drill-down report helps your executives decide what core competencies your organization has and how their potential can be tapped on a micro level. The sophisticated filtering system helps your managers view the competency data by date, departments and sub-departments, skills and competencies, etc.

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Goals Report

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Tracking goals and milestones was never easier. The goals reporting feature of Projma's feedback management module accurately tracks the goals and milestones of individual employees and the color-coded areas tell you what needs immediate attention. Just in a glance you can view the progress parameters and whether they are synchronized with your goals. You can track individual indicators of how your organizational goals are being met by the efforts of your employees and then address the pressing issues immediately before they can cause damage.

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blank Arrow Organize And Report Data The Way You Want
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You can sort and order your report according to departments, projects and employees. You can extra information from other data and prepare sophisticated real-time reports and after generating the reports you can save them as PDF files. Your reports can be organized using the dashboard and you can put all the relevant view there so that you can get a drill-down review of the performance of your employees.

The appraisal dashboard feature delivers a powerful benefit to your HR administrators and managers in the form of visually compelling graphs and color indicators. The dashboard allows you to organize the reporting information in such a manner that you can easily compare performance data with your corporate objectives. You can set the following views using our appraisal dashboard:

Competency scores and trends
   
Process status report
   
Employee performance goal progress
   

Without having to process tons of data you can easily evaluate the situation by checking trending charts, exceptions, status reports, etc. and take the necessary measures.

The appraisal dashboard does not require configuration from your side: the data is automatically retrieved according to the chain of command. It basically gives your executives, managers and HT administrators a glance of how performance is shaping up and where corrective measures or appraisals are required. The managers can carry out corrective measures without getting the HR department involved. Users can simply click various reports to obtain more elaborate details. You can toggle between different views such as:

Bar charts
   
Pie charts
   
Dot charts
   

The comprehensive features of the dashboard let you:

Pin-point the right managers and execute to meet in case goals are not being met.
   
Get the bigger picture quickly, about the overall status of your organization's goals and targets.
   
Watch important trends for timely action.
   
Act quickly on crucial metrics.
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blank Arrow Surveys And Polls Sub-Module
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Surveys and polls sub-module is an integral part of Projma's feedback management module that lets you collect poll data for operational analysis. Using our professional and sleek polling interface you can easily conduct surveys and collect critical information from your managers, employees, customers, clients and contractors.

You can prepare your questionnaire using 6 formats:

Radio buttons
   
Multi-select check boxes
   
Drop-down lists
   
Text box (one line and multi-lines)
   
Rating/scale
   
Check boxes

A good thing about our polling system is that you can change the look of the interface according to the zones. For instance, different departments and people can have poll forms of different layouts.

You don't have to create a survey as and when you need it. Our scheduling feature lets you define polls and schedule them to appear at set timings so that they appear even when you are not there to manually conduct them. And after conducting the survey you can get the results exported to Excel or PDF.

The polling sub-module supports intuitive filtering so that you only see results that you want to see.

You can copy one poll to another so that in case you want a slightly different poll, you can simply copy an older poll and then make the one or two changes you want to make. This saves you tons of time.

You can also control whether people can answer the same poll multiple times, or one poll can only be answered once. Your users can also leave comments while participating in the surveys.

If some people want to view the survey results but don't want to participate in the poll (for instance, you, or some senior executive), depending on the excess levels they have, they can view them easily. Sometimes you can set a condition that only those people can view the survey results who are taking part in the survey, and previous polling results too can be viewed.

Projma's feedback management module helps you provide effective leadership and prepares you a high-performance workforce.

 
 
  Related Links
  Arrow Project Management Module Features
  Arrow Program Management Module Features
  Arrow Portfolio Management Module Features
  Arrow Time & Schedule Management Module Features
  Arrow Cost Management Module Features
  Arrow Risk Management Module Features
  Arrow Resource and Personnel Management Module Features
  Arrow Change Management Module Features
  Arrow Communication Management Module Features
  Arrow Workflow Management Module Features
  Arrow Feedback Management Module Features
  Arrow Document Management Module Features
  Arrow Issue Management Module Features
  Arrow Capacity Management Module Features
  Arrow Requirement Management Module Features
     
 
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